Bansohi Technology

Shipping and Delivery Policy

Last updated: November 6, 2025

At Bansohi Technology Private Limited, we specialize in digital services including app development, MVP development, backend systems, and SaaS platforms. Since our services are primarily digital, this Shipping and Delivery Policy outlines how we deliver our digital products and services to you.

1. Nature of Our Services

Bansohi Technology provides digital services and products, including:

  • Mobile applications (iOS and Android apps)
  • Web applications and SaaS platforms
  • Backend systems and APIs
  • Source code and project files
  • Documentation and technical specifications
  • Design files and assets
  • Digital deliverables and project milestones

All our deliverables are provided digitally through secure file transfer, cloud storage, or direct deployment to your servers/hosting platforms.

2. Delivery Methods

2.1 Digital File Transfer

We deliver digital files through secure methods including:

  • Secure cloud storage links (Google Drive, Dropbox, etc.)
  • Git repositories (GitHub, GitLab, Bitbucket)
  • Secure file transfer protocols (SFTP, FTP)
  • Email attachments (for smaller files)
  • Direct deployment to your hosting/server

2.2 App Store Deployment

For mobile applications, we can assist with or handle:

  • App Store (iOS) submission and deployment
  • Google Play Store (Android) submission and deployment
  • Internal testing and beta distribution
  • Production release coordination

2.3 Direct Deployment

For web applications and SaaS platforms, we can deploy directly to:

  • Your hosting provider (AWS, Azure, Google Cloud, etc.)
  • Your own servers
  • Third-party platforms (Vercel, Netlify, Heroku, etc.)
  • Staging and production environments

3. Delivery Timeline

3.1 Project Milestones

Delivery timelines are specified in your service agreement. Generally:

  • MVP Projects: 4-12 weeks from project start
  • Full Mobile Apps: 8-20 weeks depending on complexity
  • Web Applications: 6-16 weeks depending on scope
  • Backend Systems: 4-12 weeks depending on requirements
  • SaaS Platforms: 12-24 weeks for full-featured platforms

Note: Actual timelines may vary based on project complexity, client feedback speed, and scope changes. Specific timelines will be agreed upon in your service agreement.

3.2 Milestone Deliveries

For larger projects, we deliver in milestones:

  • Design mockups and wireframes
  • Development milestones (sprints)
  • Beta/alpha versions for testing
  • Final production-ready deliverables

4. Delivery Confirmation

Upon delivery of deliverables, we will:

  • Send you a delivery notification via email
  • Provide access credentials or download links
  • Include documentation and setup instructions
  • Request confirmation of receipt
  • Provide support for initial setup and deployment

Important:

Please confirm receipt of deliverables within 3 business days. If you do not receive deliverables by the agreed date, please contact us immediately.

5. Delivery Delays

5.1 Our Responsibility

If we are responsible for a delay in delivery, we will:

  • Notify you immediately of the delay and new expected delivery date
  • Provide regular updates on progress
  • Work to minimize the impact of the delay
  • Discuss compensation or adjustments if significant delays occur

5.2 Client-Caused Delays

Delays caused by client actions may extend the delivery timeline:

  • Delayed feedback or approvals
  • Scope changes or additional requirements
  • Delayed provision of necessary materials or access
  • Payment delays

5.3 Force Majeure

We are not responsible for delays caused by circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, internet outages, or third-party service failures.

6. Quality Assurance

Before delivery, all deliverables undergo quality assurance:

  • Code review and testing
  • Functionality verification
  • Cross-platform compatibility testing
  • Performance optimization
  • Security checks
  • Documentation review

We provide testing versions (alpha/beta) for your review before final delivery.

7. International Delivery

Since our services are digital, we can deliver to clients worldwide without additional shipping costs or customs issues. All deliverables are provided digitally through the methods described in Section 2. There are no geographical restrictions for our digital services.

8. Post-Delivery Support

After delivery, we provide:

  • Initial setup and deployment assistance
  • Bug fixes for issues discovered within the warranty period (typically 30-90 days)
  • Documentation and training materials
  • Technical support as per your service agreement
  • Optional maintenance and support packages

9. Delivery Issues

If you experience any issues with delivery:

  • Cannot access download links or files
  • Files are corrupted or incomplete
  • Missing deliverables or documentation
  • Technical issues with deployment

Please contact us immediately at hello@bansohi.com, and we will resolve the issue promptly. We typically respond within 24-48 hours and work to resolve delivery issues within 2-3 business days.

10. Physical Products

Currently, Bansohi Technology does not ship physical products. All our services and deliverables are digital. If we introduce physical products in the future, we will update this policy accordingly and provide shipping information including costs, methods, and timelines.

11. Changes to This Policy

We reserve the right to modify this Shipping and Delivery Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically. Your continued use of our services after changes constitutes acceptance of the modified policy.

12. Contact Us

If you have any questions about this Shipping and Delivery Policy, please contact us:

Bansohi Technology Private Limited

Email: hello@bansohi.com

Phone: +916204349329

Address: C/o Manju Devi Vill, Bansohi, Panchdurgauli, Saran, Chapra, Bihar - 841417, India